ApexRapid
Support

At ApexRapid, we provide expert CNC machining support for aerospace, automotive, and industrial applications. Our advanced quoting platform ensures a smooth design-to-production transition. With 24/7 customer support, we offer rapid prototypes and large-scale production, maximizing efficiency and reducing lead times.

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Faq

Frequently
Asked Questions

At ApexRapid, we are dedicated to providing exceptional CNC machining services and support. We understand that you may have questions, and we're here to help clarify everything about our processes, capabilities, and how we can assist you in bringing your projects to life.

  • How do I request a quote for my project?
    To request a quote, simply upload your CAD files through our Instant Quoting Platform. Specify any material preferences and required tolerances, and our system will provide you with an accurate quote and feedback within minutes.
  • What types of parts can ApexRapid manufacture?
    ApexRapid specializes in various manufacturing processes, including CNC machining, injection molding, sheet metal fabrication, and 3D printing. We can handle both prototype parts and large production runs tailored to your specifications.
  • What materials do you offer for CNC machining?
    We provide a wide selection of materials, including aluminum, steel, brass, plastic, and more. If you have a specific material in mind, feel free to ask, and we will do our best to accommodate your needs.
  • How long does it take to receive my parts?
    Lead times depend on the complexity of the part and the manufacturing process selected. Typically, once you confirm your order, we can deliver prototypes within a week and production parts based on your specified timeline.
  • Can I track my order while it’s in production?
    Yes! Our all-in-one order management system allows you to track the status of your order in real-time, including receiving updates and quality assurance photos as we progress through production.
  • What if I have questions or need assistance with my order?
    Our dedicated support team is here to help! You can connect with us via live chat on our platform or email us directly. We’ll assist you with any questions you may have regarding your order or the manufacturing process.
  • Do you provide services for custom engineering designs?
    Absolutely! Our engineering team is available to provide design for manufacturability (DFM) feedback, ensuring your designs are optimized for production and cost-effective outcomes.
  • Is there a minimum order quantity?
    We cater to both small and large projects. While we do not have a strict minimum order quantity, higher volumes may benefit from production cost efficiencies. Please contact us to discuss your specific needs.
process

How To Work With ApexRapid

01

Upload CAD File

Start by uploading your CAD file through our user-friendly quote page. We support a variety of file formats, including JPG, PDF, DXF, DWG, IGS, STP, and X_T to ensure that you can easily share your design with us.
02

Receive Instant Quote & DFM Analysis

03

Confirm Your Order & Commence Production

04

Shipping & Delivery

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